Learn how to manage your users, create segments, and define user roles.

Users

Get an overview of all your leads and users, filter customers by their actions, set up custom data, and more.

Users overview

A guide to how standard & custom data attributes work in Featurebase and why you should sync your customers data to Featurebase.

Tracking user data

Learn how to automatically authenticate your users to your Featurebase portal, widgets, and more.

User authentication

Search from any helpful articles from our team to find an answer to your question.

Feedback

Roadmap

Changelog

Best steps on getting started with Your App.

Getting Started

Make Featurebase feel like home by changing the colors, logo, and default theme of your public portal.

Add your branding

Overview of all integrations in Featurebase and what you can do with them.

Integrate with other tools

Learn to manage your changelog & the different ways of communicating product releases to your users.

Changelogs

Let users know about new changes to your product with a public product changelog.

Changelog overview

Learn to subscribe users to the Changelog to send the email notifications about new releases.

Subscribing users to changelogs

Learn how to install any widget, automatically authenticate users and more

Developer

Learn how to install Featurebase on your website with this quick 101 guide.

Installation overview

Learn how to install the Messenger widget into your app to support your customers from where they are.

Messenger installation

Learn how to embed the Featurebase board in your mobile app and automatically log in users with Single Sign-On (SSO).

Embed Featurebase into mobile app

Learn to integrate Featurebase with your favorite tools to help you get the most out of your feedback.

Integrations

Learn to integrate Featurebase with Linear and the key features.

Linear integration

Learn to integrate Featurebase with Slack and the key features.

Slack integration

Learn to integrate Featurebase with HubSpot and the key features.

HubSpot Integration

Learn to integrate Featurebase with Jira and the key features.

Jira integration

Everything on editing your account, billing, and preferences.

Account & Billing

Learn how to change your Featurebase account's name, description and profile picture.

Editing your profile

Change your workspace plan or switch between monthly and annual billing.

Upgrade or downgrade your plan

Download PDF invoices and payment receipts for your workspace.

Download invoices and receipts

Update the company, address, and tax information shown on future invoices.

Update billing details and VAT information

Choose which email address receives invoices, receipts, and other subscription notifications.

Change the billing email

Learn about different discounts and special pricing programs that we offer.

Discounts

How can we help you?

Help Center

Improved

demoorg

Capture customer requests that relate to their subscription

When you're unable to answer a customer's question and need to pass to another team who will respond to the customer at a later stage.

Request help with login issues, permissions, SSO, or account changes.

In Review

Planned

Investigating

In Progress

Completed

Already exists

Rejected

Waiting on customer

Translations

Users module

Migrations

Here’s what we have planned for our platform:

Development progress of our integrations

Backlog

Next up

Done

Development progress of Workflows beta.

Workflows

🐛 Bug

❓ Confused

👀 Unaware

💡 Feature request

😞 Churn feedback

🚧 Outage

💙 Positive feedback

🔍 Quality review [Good]

🔍 Quality review [Poor]

Please tell us what we can do to make Featurebase the best product for you.

Share your product feedback!

Best regards,{{admin.name}} from {{organization.displayName}}