Overview

Workspace admins can download invoices and payment receipts from the billing settings. Each completed subscription payment creates a new billing record that you can download as a PDF.

Note: A new invoice can take a few minutes to appear after a payment has been processed.

Download an invoice

1. Open Settings → Billing

2. Select the Invoices tab

3. Find the invoice using its date, invoice number, or amount

4. Click the invoice to open its details

5. Click Download PDF

The downloaded invoice includes:

• Your company name and billing address

• Your VAT ID or other tax information

• The subscription period

• The plan and billing interval

• Applied discounts or credits

• Taxes and the final amount paid

Download a payment receipt

Receipts confirm that a payment was completed successfully.

To download a receipt:

1. Open Settings → Billing

2. Select the Invoices tab

3. Open the paid invoice

4. Click Download receipt

A receipt is only available after the payment has been completed. Failed or pending payments do not generate a receipt.

Find older invoices

The Invoices tab contains the complete billing history for your workspace. Use the date controls at the top of the page to find invoices from a specific month or year.

Invoices remain available after you change your plan or switch between monthly and annual billing.

FAQs

Why can't I see the Invoices tab?

Only workspace admins can access billing settings and download invoices. Ask a workspace admin to download the invoice for you.

The tab can also be empty when the workspace has not completed its first paid subscription charge.

Can I download invoices from previous years?

Yes. The Invoices tab contains invoices from every completed subscription payment associated with the workspace.

Can I edit an invoice before downloading it?

No. Invoice details are generated from the billing information saved when the invoice was created.

Update your company or VAT information before the next invoice is generated. Changes do not modify existing invoices.

Can I download several invoices at once?

Invoices must be opened and downloaded individually.