Update billing details and VAT information

Update the company, address, and tax information shown on future invoices.

Overview

Workspace admins can manage the company and tax information used for subscription invoices from the billing settings.

Your billing details can include:

  • Legal company name

  • Billing address

  • Country

  • VAT ID or other tax ID

Update company details

  1. Open Settings → Billing

  2. Select the Company details tab

  3. Update the company name or billing address

  4. Click Save changes

Use the legal company name and address that should appear on your invoices. These details can be different from the workspace name shown to teammates.

Add or update a VAT ID

  1. Open Settings → Billing

  2. Select the Company details tab

  3. Find VAT ID

  4. Select the country where the business is registered

  5. Enter the VAT ID

  6. Click Save changes

Enter the complete VAT ID, including its country prefix when applicable.

For example:

  • EE123456789

  • DE123456789

  • GB123456789

The country selected under Company details must match the country associated with the VAT ID.

Note: Featurebase validates the format of the VAT ID but cannot provide tax advice or confirm whether your company qualifies for a specific tax treatment.

When changes take effect

Updated billing details apply to invoices created after you save the changes.

Existing invoices keep the company, address, and tax information that was recorded when they were created. Updating your billing details does not regenerate or modify previous invoices.

Make changes before the next subscription renewal when the new information needs to appear on the next invoice.

FAQs

Why is my VAT ID not accepted?

Check that:

  • The country prefix is included

  • The selected billing country matches the VAT ID

  • The VAT ID does not contain unnecessary spaces

  • The complete legal VAT ID is being used

Contact your local tax authority if you are unsure which VAT ID or format applies to your company.

Can I update an invoice that has already been generated?

No. Billing-detail changes only apply to future invoices.

Can a regular teammate change billing details?

No. Only workspace admins can access and change billing information.

Will changing the workspace name update my invoices?

No. The workspace name and legal billing name are separate. Update the legal name from Settings → Billing → Company details.