Overview

Workspace admins can change the subscription plan and billing interval from the Plans & billing page.

Upgrades take effect immediately. Downgrades take effect at the end of the current billing period.

Change your plan

1. Open Settings → Plans & billing

2. Click Change plan

3. Select the plan you want

4. Choose monthly or annual billing

5. Review the price and effective date

6. Click Confirm change

The confirmation screen shows whether the change applies immediately or at the next renewal.

Upgrade your plan

Plan upgrades take effect immediately. Your workspace receives access to the new plan's features as soon as the change is confirmed.

The remaining value of the current subscription is applied automatically, and you are charged a prorated amount for the rest of the billing period.

For example, upgrading halfway through a monthly billing period only charges the difference for the remaining half of that period.

Downgrade your plan

Plan downgrades take effect at the end of the current billing period. Your workspace keeps its current plan until the renewal date shown on the confirmation screen.

Before confirming a downgrade, review whether the new plan supports your current usage and enabled features.

Note: Features unavailable on the new plan stop working when the downgrade takes effect.

Change your billing interval

You can switch between monthly and annual billing while changing your plan.

• Switching from monthly to annual billing starts a new annual billing period immediately

• Switching from annual to monthly billing takes effect after the current annual period ends

The effective date and amount are shown before you confirm the change.

FAQs

Who can change the subscription plan?

Only workspace admins can change the plan or billing interval.

When will an upgrade be charged?

Upgrades are charged when the change is confirmed. The amount is prorated based on the remaining time in the current billing period.

When will a downgrade take effect?

Downgrades take effect at the end of the current billing period. The confirmation screen shows the exact date.

Can I cancel a scheduled downgrade?

Yes. Return to Settings → Plans & billing before the current billing period ends and cancel the scheduled change.

Will changing the plan affect previous invoices?

No. Previous invoices remain unchanged and available in your billing history.