Workload

Bulk update admin workload state

Atomically updates away state or assignment limits for up to 50 admins. One request performs one operation type. Assignment-limit operations require an explicit paused value.

PATCH

/v2/admins/bulk

curl --request PATCH \
  --url https://do.featurebase.app/v2/admins/bulk \
  --header 'Authorization: Bearer <token>' \
  --header 'Featurebase-Version: 2026-08-19.orbit' \
  --header 'Content-Type: application/json' \
  --data '
{
  "adminIds": [
    "<string>"
  ],
  "awayReasonId": "<string>",
  "enabled": true,
  "operation": "away",
  "reassignReplies": true
}
'

{
  "data": [
    {
      "adminId": "<string>",
      "assignmentLimit": {
        "adminId": "<string>",
        "effectiveLimit": 123,
        "limit": 123,
        "mode": "inherit",
        "object": "assignment_limit",
        "paused": true
      },
      "availability": {
        "adminId": "<string>",
        "automatic": true,
        "away": true,
        "changedAt": "2023-11-07T05:31:56Z",
        "lastActiveAt": "2023-11-07T05:31:56Z",
        "object": "admin_availability",
        "reason": {
          "id": "<string>",
          "label": "<string>"
        },
        "reassignReplies": true
      },
      "object": "admin_workload_state"
    }
  ],
  "object": "bulk_result",
  "operation": "away",
  "updatedCount": 123
}