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Capture customer requests that relate to their subscription

When you're unable to answer a customer's question and need to pass to another team who will respond to the customer at a later stage.

Request help with login issues, permissions, SSO, or account changes.

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Integrate with WhatsApp Business to enable it as a support channel within Featurebase, allowing users to receive and manage support requests via WhatsApp.

WhatsApp Business Integration for Support

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