Support merging different conversations
A couple of use cases I have:
End user reports an issue which requires opening a support thread with another provider, it’d be helpful to see both conversations in one place.
Some providers (like Stripe) send a new email on every reply, rather than using the same email thread, which introduces a lot of clutter in the inbox with every reply.
Log in to comment and vote
No comments yet
Be the first to share your thoughts.