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Best regards,{{admin.name}} from {{organization.displayName}}

Hey {name|there}! 👋

<ul><li>When the prevent replying to closed conversations [<a href="https://help.featurebase.app/en/help/articles/0496161-prevent-replies-after-you-close-a-conversation" rel="noopener noreferrer" target="_blank">https://help.featurebase.app/en/help/articles/0496161-prevent-replies-after-you-close-a-conversation</a>] is enabled, we just remove the typing box without saying anything. This is a super bad UX. We should do something like Intercom.</li><li>Intercom’s example, which i think we should 100% do:</li></ul>

Show users a CTA when 'prevent replying to closed conversations' is enabled

An Anonymous User