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Capture customer requests that relate to their subscription

When you're unable to answer a customer's question and need to pass to another team who will respond to the customer at a later stage.

Request help with login issues, permissions, SSO, or account changes.

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SOLUTIONDisplay recent support Live Chats under Author Info with links to view them.SCENARIO DESCRIPTIONWhen moderating a Feature Request or a Bug report - users sometimes create the request/report before or after contacting via Live Chat.When the issue has been resolved via Chat, then the Post still needs to be processed, hence it would improve moderation queue speed and reduce potential Bug reports that have already been solved + it would give additional context to the Post submitted.

[ModerationQueue] Display recent support chats (if there are any) in user details

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