Help Center

Improved

demoorg

Capture customer requests that relate to their subscription

When you're unable to answer a customer's question and need to pass to another team who will respond to the customer at a later stage.

Request help with login issues, permissions, SSO, or account changes.

In Review

Planned

Investigating

In Progress

Completed

Already exists

Rejected

Waiting on customer

Translations

Users module

Migrations

Here’s what we have planned for our platform:

Roadmap

Development progress of our integrations

Backlog

Next up

Done

Integrations

Development progress of Workflows beta.

Workflows

🐛 Bug

❓ Confused

👀 Unaware

💡 Feature request

😞 Churn feedback

🚧 Outage

💙 Positive feedback

🔍 Quality review [Good]

🔍 Quality review [Poor]

Please tell us what we can do to make Featurebase the best product for you.

Share your product feedback!

Best regards,{{admin.name}} from {{organization.displayName}}

Hey {name|there}! 👋

Update: the support platform is now out of closed beta and available for everyone! You can enable it from Settings → Support → General.

تحديث: خرجت منصة الدعم الآن من مرحلة الإصدار التجريبي المغلق وأصبحت متاحة للجميع! يمكنك تفعيلها من «الإعدادات» → «الدعم» → «عام».

وحدة الدردشة المباشرة ومكتب الدعم الفني

Update: Die Support-Plattform hat nun die geschlossene Beta-Phase verlassen und steht allen Nutzern zur Verfügung! Sie können sie unter „Einstellungen“ → „Support“ → „Allgemein“ aktivieren.

Live-Chat- und Helpdesk-Modul

Actualización: ¡la plataforma de soporte ya ha salido de la beta cerrada y está disponible para todos! Puedes activarla desde Ajustes → Soporte → General<a href="https://auth.featurebase.app/choose-org?redirect=/settings/support/general]" rel="noopener noreferrer" target="_blank">[https://auth.featurebase.app/choose-org?redirect=/settings/support/general]</a>.

Your App

Live chat & help desk module

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