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Improved

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Capture customer requests that relate to their subscription

When you're unable to answer a customer's question and need to pass to another team who will respond to the customer at a later stage.

Request help with login issues, permissions, SSO, or account changes.

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Please tell us what we can do to make Featurebase the best product for you.

Share your product feedback!

Best regards,{{admin.name}} from {{organization.displayName}}

Hey {name|there}! 👋

Currently, you can not authenticate users using the identify functionality for private organizations. Therefore, the only way to use the widgets is via JWT. The Feedback portal widget already supports this, but we need to add it to the Feedback &amp; bug report widget as well.

JWT auth for Feedback & bug report widget

An Anonymous User