Control who can see & start conversations in the Messenger widget

Be able to choose speicif URLs where customers can only start conversations

For example, the conversation starting button is only shown when visitor is on the /book-demo page

Be able to define segments or certain users via attributes that can start the conversations

For example, they have to match the paying customer segment

Let visitors start a conversation after a 😞 reaction in Help articles

Add a toggle to the Inbound volume tab in the settings to allow users who reacted 😞 to an article to start a conversation even if they otherwise wouldn’t have that access