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Best regards,{{admin.name}} from {{organization.displayName}}

Hey {name|there}! 👋

I am experiencing an issue where I receive sound notifications when a bot answers me, but I do not receive any sound notifications when I receive a new message in my support inbox.I am using Chrome, and sound is allowed for Featurebase in my browser settings.

Sound Notifications Not Working for Support Inbox Messages

An Anonymous User

Sound Notifications Not Working for Support Inbox Messages

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